BreezePath

Legal

Terms of Service

Last updated: 19 July 2026

1. About These Terms

These Terms of Use and Service ("Terms") govern your access to and use of:

  • the BreezePath website and its content;
  • enquiry forms, questionnaires, quizzes and digital tools;
  • education counselling and student-placement support;
  • university, college, school and programme application assistance;
  • scholarship information and application guidance;
  • visa-document and health-insurance guidance;
  • accommodation and pre-departure support;
  • events, webinars, consultations and communications; and
  • any other service offered by BreezePath.

In these Terms, "BreezePath", "we", "us" and "our" refer to BreezePath. "You" and "your" refer to any person who accesses our website, submits an enquiry, communicates with us or uses our services.

By accessing the website, submitting an enquiry or using our services, you confirm that you have read and agree to these Terms. If you do not agree, you should not use the website or our services.

Where you enter into a separate written quotation, engagement letter, application authorisation or service agreement with BreezePath, that document will also apply. If there is a conflict, the more specific written agreement will take priority to the extent of the conflict.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded under applicable consumer-protection or other laws.

2. Eligibility and Students Under 18

You must have the legal capacity to agree to these Terms.

If you are under 18, you may use our services only with the knowledge and consent of a parent or lawful guardian. We may require a parent or guardian to:

  • review and accept these Terms;
  • authorise applications or related services;
  • provide information or documents;
  • attend consultations;
  • approve payments; and
  • communicate with us concerning your application and welfare.

A parent or guardian who accepts these Terms on behalf of a minor confirms that they have lawful authority to do so.

3. Our Role and Services

BreezePath provides education information, counselling, application coordination and related student-support services.

Depending on the service requested, we may assist you with:

  • discussing your academic background, budget, preferences and goals;
  • identifying possible study destinations, programmes and institutions;
  • explaining general admission requirements;
  • creating or reviewing application checklists and timelines;
  • reviewing documents for apparent completeness and consistency;
  • submitting applications with your authorisation;
  • communicating with institutions and authorised application partners;
  • comparing offers and explaining available options;
  • providing general visa-document guidance;
  • introducing or providing information about insurance, accommodation and other student services; and
  • supporting pre-departure and arrival preparation.

The exact scope of our work depends on the service agreed with you, the information you provide, the institutions or destinations involved and the availability of third-party services.

BreezePath is an education consultancy and student-support service. Unless expressly stated otherwise in writing, we are not:

  • a university, school or education provider;
  • an admissions authority;
  • an immigration authority;
  • a law firm or immigration law practice;
  • a financial adviser;
  • an insurer;
  • an accommodation owner or operator;
  • an employment agency; or
  • an agent authorised to make binding decisions for an institution or government authority.

4. No Guarantee of Outcomes

Admissions, scholarships, visas, insurance approvals, accommodation availability and other outcomes are decided by independent third parties.

BreezePath does not guarantee:

  • admission to any institution or programme;
  • receipt of an offer by a particular date;
  • acceptance into a preferred intake;
  • scholarship eligibility or approval;
  • visa approval;
  • insurance approval or coverage;
  • the availability, suitability or condition of accommodation;
  • credit transfer or professional recognition;
  • post-study work rights, migration pathways or employment;
  • processing times; or
  • any academic, career, financial or immigration outcome.

Our recommendations represent guidance based on the information available at the time. Requirements, fees, policies, processing times and government rules may change without notice.

You remain responsible for deciding whether an institution, programme, destination, scholarship, visa, insurance policy or accommodation option is suitable for you.

5. Institution and Service-Provider Relationships

BreezePath may work with institutions and service providers directly or through authorised education and application networks.

We may receive commissions, referral payments, service fees or other remuneration from certain institutions or service providers when a student applies, enrols or purchases a service. The availability or amount of such remuneration may differ between providers.

Our goal is to recommend options that reasonably match the information and preferences you provide. However:

  • not every institution or provider is represented by BreezePath;
  • some institutions or services may not be available through our network;
  • commercial relationships may affect which applications we can submit or which services we can directly facilitate; and
  • you are free to ask whether BreezePath has a commercial relationship with a particular institution or provider.

References to institutions, logos, rankings, programmes or providers on our website do not mean that every listed organisation directly endorses BreezePath. All third-party names, logos and trademarks belong to their respective owners.

6. Your Responsibilities

You agree to:

  • provide complete, accurate, current and truthful information;
  • promptly correct information that becomes inaccurate or incomplete;
  • provide genuine, unaltered and lawfully obtained documents;
  • disclose relevant previous applications, refusals, cancellations, disciplinary matters and immigration history;
  • review all forms, statements and documents before they are submitted;
  • attend appointments, interviews, examinations and biometric sessions when required;
  • monitor your email, telephone, messaging applications and application portals;
  • respond to reasonable requests for information within the required time;
  • meet institutional, scholarship, visa, payment and accommodation deadlines;
  • pay fees and third-party charges when due;
  • independently review final institution and government requirements; and
  • inform us promptly if you wish to stop, change or delay an application.

You are responsible for the consequences of inaccurate, incomplete, misleading, late or omitted information.

BreezePath is not responsible for a missed opportunity or adverse outcome caused by your delay, non-response, failure to review documents, failure to attend an appointment or failure to meet a third-party requirement.

7. Document Authenticity and Academic Integrity

You must not provide or ask BreezePath to use:

  • forged, altered or misleading documents;
  • false academic, employment, financial or personal information;
  • work represented as your own when its use would breach academic-integrity requirements;
  • fabricated references, statements or supporting evidence;
  • documents obtained without lawful authority; or
  • information intended to mislead an institution, government authority or service provider.

We may refuse to prepare, submit or continue an application where we reasonably suspect fraud, forgery, plagiarism, misrepresentation or unlawful conduct.

Where permitted or required by law, an institution, authority or relevant party may be informed of suspected misconduct. BreezePath may also retain records reasonably necessary to document the matter and protect its legal interests.

You remain responsible for the truthfulness and authenticity of every application submitted in your name, even where BreezePath assists with preparation or submission.

8. Applications and Your Authorisation

We will only submit an application or disclose application documents after receiving your instruction or other appropriate authorisation.

By authorising an application, you permit BreezePath to:

  • communicate with the selected institution and relevant application partners;
  • submit the information and documents you have approved;
  • receive correspondence and application updates;
  • request clarification concerning your application; and
  • take reasonable administrative steps necessary to manage the application.

Before submission, you should carefully review all material information. You must promptly notify us if any submitted information becomes inaccurate or if your circumstances change.

An institution may communicate directly with you, with BreezePath or with both. You should forward relevant correspondence to your counsellor where it affects a service we are managing.

BreezePath may decline to submit an application that is incomplete, materially inconsistent, outside an agreed scope, unlikely to meet mandatory requirements or requested too close to a deadline for reasonable processing.

9. Deadlines and Processing Times

Application and service timelines may depend on:

  • the speed and completeness of your responses;
  • document-verification requirements;
  • institutional processing times;
  • government processing times;
  • time zones, public holidays and office closures;
  • the availability of appointments;
  • changes in law or policy;
  • system outages; and
  • events outside our reasonable control.

Any timeline provided by BreezePath is an estimate unless we expressly confirm otherwise in writing.

You should provide requested documents well before official deadlines. BreezePath does not guarantee that a last-minute application can be reviewed or submitted on time.

A document being provided to BreezePath does not by itself mean that it has been reviewed, accepted or submitted.

10. Visa and Immigration Guidance

Visa and immigration decisions are made by the relevant government authorities.

Unless expressly stated otherwise by a properly authorised professional, BreezePath provides general administrative and document-support guidance only. Our guidance does not constitute legal advice or a binding interpretation of immigration law.

You are responsible for:

  • reviewing current official visa requirements;
  • providing truthful and complete information;
  • completing required declarations;
  • attending interviews, medical examinations and biometric appointments;
  • maintaining lawful immigration status; and
  • complying with visa conditions after approval.

Visa rules and processing practices may change at any time. BreezePath is not responsible for a visa refusal, cancellation, delay or change in policy except to the extent directly caused by our failure to exercise reasonable care in providing an agreed service.

11. Scholarships, Rankings, Fees and Cost Information

Information about scholarships, tuition fees, living costs, rankings, entry requirements and career outcomes is provided for general guidance.

Such information may:

  • be supplied by a third party;
  • change without notice;
  • depend on personal eligibility;
  • differ by intake, campus or programme;
  • exclude taxes, deposits or additional charges; or
  • become outdated after publication.

You must verify important financial and eligibility information with the relevant institution, scholarship body, government authority or provider before making a commitment.

Unless expressly stated otherwise, a reference to a scholarship does not mean that:

  • every applicant is eligible;
  • funds remain available;
  • the scholarship covers all costs; or
  • BreezePath controls the decision.

12. Insurance, Accommodation and Other Third-Party Services

BreezePath may introduce, recommend or assist you in accessing insurance, accommodation, travel, payment, testing, translation, guardianship or other third-party services.

Unless expressly stated otherwise:

  • the relevant third party provides the service;
  • your contract for that service is with the third party;
  • the third party sets its own prices, availability, eligibility criteria, cancellation rules and terms;
  • BreezePath does not control the third party's performance; and
  • you should review the third party's contract and policies before making payment or accepting the service.

Accommodation descriptions, photographs, distances, facilities and availability may be supplied by third parties and may change. You should make reasonable enquiries and review the tenancy or booking terms before committing.

Insurance information is general guidance only. You are responsible for reviewing the policy wording, exclusions, waiting periods, coverage limits and claim requirements.

Nothing in this section excludes liability that BreezePath cannot lawfully exclude, including liability for our own misleading statements or failure to exercise reasonable care in an agreed service.

13. Fees, Payments and Refunds

Some BreezePath services may be free to students, while others may require payment.

Before a paid service begins, we will provide the applicable fee, scope and material payment terms through a quotation, invoice, written message, service agreement or other clear notice.

You agree to:

  • pay accepted fees by the stated due date;
  • use an authorised payment method;
  • provide accurate billing information; and
  • pay any bank, currency-conversion or payment-provider charges unless otherwise agreed.

Institutional application fees, visa fees, medical fees, testing fees, tuition deposits, insurance premiums, accommodation deposits and other third-party charges are separate from BreezePath's fees unless expressly stated otherwise.

Third-party payments are governed by the relevant provider's refund and cancellation rules. BreezePath cannot promise a refund from a third party.

For BreezePath's own paid services:

  • any specific written refund terms provided before payment will apply;
  • if BreezePath cancels a paid service before delivering it, we will refund the amount paid for the undelivered portion;
  • if you cancel, any refund will depend on work already performed, costs already incurred and the written terms accepted by you; and
  • no provision limits any refund or remedy required by applicable law.

BreezePath may suspend paid work where an undisputed payment is overdue, after giving reasonable notice where practicable.

14. Communications

You consent to receiving service-related communications through the contact details and channels you provide, which may include email, telephone, WhatsApp or another messaging platform.

Service-related communications may include:

  • appointment confirmations;
  • document requests;
  • application updates;
  • deadline reminders;
  • offer and enrolment information;
  • visa and pre-departure information; and
  • payment notices.

You are responsible for keeping your contact information current and checking spam, junk and filtered-message folders.

Marketing communications are handled separately in accordance with our Privacy Policy and your communication preferences. You may opt out of marketing without opting out of necessary service communications.

Electronic communications may not always be secure or uninterrupted. Avoid sending highly sensitive information through an unsecured channel unless instructed to do so.

15. Website Information and Digital Tools

Website content is provided for general information and may not be complete, current or suitable for your individual circumstances.

Search tools, quizzes, programme matching, cost estimates and automated recommendations are preliminary guidance only. They do not constitute:

  • a formal eligibility assessment;
  • an admission decision;
  • a scholarship decision;
  • legal or immigration advice;
  • financial advice; or
  • a guarantee that a programme or service is available.

You should speak with a counsellor and verify important information with the relevant official source before acting on it.

We may change, correct, remove or update website content without notice.

16. Acceptable Use

You must not use the website or our services to:

  • break any law or infringe another person's rights;
  • submit false, fraudulent or misleading information;
  • impersonate another person;
  • upload malicious code or harmful material;
  • interfere with the website, systems or security controls;
  • attempt unauthorised access to an account, database or system;
  • scrape, copy or extract substantial website content by automated means without permission;
  • send spam or abusive communications;
  • harass our staff, counsellors, partners or other users;
  • use our content to create a competing database or service;
  • misuse institution names, logos or application systems; or
  • encourage another person to engage in prohibited conduct.

We may restrict access, suspend services or report conduct to relevant parties where reasonably necessary to protect users, partners, systems or legal rights.

17. Intellectual Property

Unless otherwise stated, BreezePath owns or is licensed to use the website's:

  • text;
  • design;
  • layout;
  • graphics;
  • photographs;
  • videos;
  • databases;
  • guides;
  • branding;
  • software; and
  • other original content.

You may view, download or print a reasonable amount of content for your personal, non-commercial study-planning purposes.

You must not, without prior written permission:

  • reproduce or republish substantial content;
  • commercially exploit our materials;
  • remove copyright or ownership notices;
  • modify content in a misleading way;
  • use BreezePath branding as your own;
  • create derivative commercial products from our guides or databases; or
  • imply that BreezePath endorses you or your organisation.

Third-party names, logos, rankings, photographs and materials remain the property of their respective owners.

18. Information and Materials You Provide

You retain ownership of original materials you provide to BreezePath.

You grant BreezePath a limited permission to use, copy, format, store, translate, transmit and disclose those materials only as reasonably necessary to:

  • respond to your enquiry;
  • provide the services you request;
  • prepare and manage authorised applications;
  • communicate with relevant institutions, partners and providers;
  • comply with legal obligations; and
  • maintain appropriate business and compliance records.

You confirm that:

  • you have the right to provide the materials;
  • our authorised use will not unlawfully infringe another person's rights; and
  • the information is accurate to the best of your knowledge.

We will handle personal data in accordance with our Privacy Policy.

19. Privacy

Our collection and use of personal data are governed by the BreezePath Privacy Policy.

By using our services, you acknowledge that applications for overseas study may require personal data to be disclosed to institutions, application partners, government authorities and service providers in other countries.

Where required, we will obtain appropriate consent or authorisation before making such disclosures.

20. Third-Party Websites and Platforms

Our website and communications may link to third-party websites, portals, social-media services, payment systems, maps or messaging platforms.

A link does not mean that BreezePath controls or guarantees the third party's:

  • content;
  • security;
  • privacy practices;
  • availability;
  • products;
  • services; or
  • conduct.

Your use of a third-party platform is subject to that platform's own terms and policies.

21. Changes, Suspension and Discontinuation

We may reasonably change, suspend or discontinue part of the website or a service where necessary because of:

  • legal or regulatory requirements;
  • institutional or partner changes;
  • security risks;
  • maintenance or technical issues;
  • events outside our reasonable control; or
  • changes to our business operations.

Where a material change affects an active paid service, we will provide reasonable notice where practicable and discuss an appropriate alternative, credit or refund where required by the applicable agreement or law.

22. Suspension or Termination of Services

You may ask us to stop an application or service at any time, subject to any applicable payment, cancellation and third-party terms.

BreezePath may suspend or terminate a service where:

  • you materially breach these Terms;
  • information or documents appear false, fraudulent or unlawful;
  • you repeatedly fail to provide required information;
  • an undisputed payment remains overdue;
  • you behave abusively or threaten staff or partners;
  • continuing would breach law, professional obligations or a third party's rules;
  • a relevant institution or provider refuses to work with us or you; or
  • continuing the service is no longer reasonably possible.

Where appropriate, we will explain the reason and allow a reasonable opportunity to address a remediable issue.

Termination does not affect rights, obligations or payments that arose before termination. We will handle retained personal data in accordance with our Privacy Policy and applicable law.

23. Disclaimers

BreezePath will provide agreed services with reasonable care and skill.

However, to the extent permitted by law:

  • the website is provided on an "as available" basis;
  • we do not guarantee uninterrupted or error-free website access;
  • we do not guarantee that all website content is complete or current;
  • third-party decisions, systems and services remain outside our control; and
  • recommendations depend on the accuracy and completeness of the information you provide.

Nothing in these Terms excludes any statutory guarantee, duty or remedy that applies to our services and cannot lawfully be excluded.

24. Limitation of Liability

To the extent permitted by law, BreezePath is not liable for loss caused by:

  • a decision or delay of an institution, scholarship body, government authority, insurer, accommodation provider or other independent third party;
  • inaccurate, incomplete, misleading or late information supplied by you or another person acting for you;
  • your failure to review a document or comply with a requirement;
  • a change in law, policy, entry requirement, fee, exchange rate or processing practice;
  • a third-party website, platform, outage or security incident outside our reasonable control;
  • circumstances covered by the force-majeure section below; or
  • an outcome that these Terms expressly state is not guaranteed.

Where BreezePath is legally responsible for loss, our responsibility will be limited to loss that is a reasonably foreseeable result of our breach and that is directly connected to the affected service.

To the extent permitted by law, we are not responsible for indirect or consequential loss, such as speculative loss of future earnings, opportunity, reputation or anticipated savings.

For a paid service, and only where permitted by law, BreezePath's total liability arising from that specific service will not exceed the greater of:

  1. the amount you paid BreezePath for the affected service; or
  2. any higher minimum amount required by applicable law.

The limitations in these Terms do not apply to:

  • fraud or fraudulent misrepresentation;
  • wilful misconduct;
  • death or personal injury caused by negligence where liability cannot be excluded;
  • breach of obligations that cannot lawfully be limited; or
  • any other liability that applicable law does not permit us to exclude or limit.

25. Responsibility for Unlawful Conduct

You are responsible for loss reasonably suffered by BreezePath as a direct result of your intentional fraud, document forgery, unlawful system access or knowing infringement of another person's rights.

This section does not require you to compensate BreezePath for loss caused by our own negligence, breach or unlawful conduct, and it does not limit any protection available to you under consumer law.

26. Events Outside Our Reasonable Control

BreezePath is not responsible for delay or failure caused by circumstances outside our reasonable control, including:

  • natural disasters;
  • epidemics or public-health restrictions;
  • war, civil unrest or terrorism;
  • government action;
  • changes in immigration or education policy;
  • strikes or transport disruption;
  • power, internet or telecommunications failure;
  • cyberattacks;
  • third-party system outages;
  • closure of an institution, embassy or visa centre; or
  • serious disruption to international travel.

We will take reasonable steps to reduce the effect of the disruption and resume the affected service where practicable.

This section does not remove any right to a refund for an undelivered paid service where such a refund is required by law.

27. Complaints and Dispute Resolution

We aim to resolve concerns fairly and promptly.

Before starting formal proceedings, you should contact us and provide:

  • your name and contact details;
  • a clear description of the issue;
  • relevant dates and documents; and
  • the outcome you are seeking.

Contact:

BreezePath
Email: info@breezepath.org
Subject: Terms or Service Complaint

We will acknowledge and review the complaint within a reasonable period.

Nothing in this section prevents you from contacting a consumer-protection authority, tribunal, regulator or court where you are legally entitled to do so.

28. Governing Law

These Terms are governed by the laws of Malaysia.

Subject to any mandatory consumer rights or jurisdictional protections that apply to you, disputes arising from these Terms or our services will be subject to the jurisdiction of the courts of Malaysia.

29. General Provisions

29.1 Entire Agreement

These Terms, our Privacy Policy and any applicable written service agreement form the agreement between you and BreezePath concerning the relevant website use or service.

They do not override terms issued by an institution, government authority or independent service provider.

29.2 Severability

If a court or authority finds part of these Terms unlawful or unenforceable, that part will be interpreted or removed only to the extent necessary. The remaining provisions will continue to apply.

29.3 No Waiver

A delay or failure to enforce a right does not mean that the right has been waived.

29.4 Assignment

You may not transfer your rights or obligations under a personal counselling or application service without our written agreement.

BreezePath may transfer its rights and obligations as part of a genuine business restructuring, merger or transfer, provided that doing so does not materially reduce your legal rights.

29.5 Headings

Headings are included for convenience and do not affect interpretation.

30. Changes to These Terms

We may update these Terms to reflect changes in:

  • our services;
  • law or regulation;
  • institution or partner requirements;
  • technology;
  • security practices; or
  • business operations.

The updated Terms will be published with a revised "Last updated" date.

Changes will apply from the date they are published, except where applicable law requires additional notice or consent.

Material changes will not normally alter an already accepted paid service retrospectively unless the change is required by law, agreed with you or reasonably necessary to protect users or systems.

31. Contact Us

For questions about these Terms, please contact:

BreezePath
Email: info@breezepath.org
Subject: Terms of Service Enquiry